Contact Support

How can we help?

For the fastest response, use the ADK Assist app. You can also call, email, or submit the form below and our team will follow up.
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Support enquiries
adkassist@adktechnology.net
General enquiries
info@adktechnology.net
Phone
+1 (917) 525-1080
FAQ

Common Questions

Quick answers about how ADK Assist works and who it serves.
Is ADK Assist only for residential buildings?

No. ADK Assist is built first for luxury residential properties and also supports businesses that need ongoing technical coverage without the break-fix model.

Does a building have to offer resident support on day one?

No. Many buildings start with building-level support and oversight, then expand into resident-facing support over time.

What kinds of issues does ADK Assist cover?

Support can include Wi-Fi and connectivity, devices, accounts, smart-home issues, cybersecurity monitoring, and ongoing technical support via the app.

How does support work?

Most issues are handled remotely through the ADK Assist app. When hands-on work is required, ADK provides on-site support tailored to the property or business model.

Is cybersecurity included?

Yes. ADK Assist includes monitoring, protection, and reporting as part of the ongoing service model.

Does your team have formal training and certifications?

Yes. Our team has formal training and certifications in IT support and cybersecurity, along with hands-on experience supporting and securing devices in residential and business environments. We also work with platforms such as Microsoft 365 and Apple Business Manager, as well as industry-standard security tools.